Frequently asked questions
We welcome questions…. But for the most frequently asked questions we have our answers prepared.
What is the best way for me to submit the artwork?
If possible, email us the artwork as a vector file (adobe illustrator.eps). Preferably to actual scale (1:1), made up in pantone colors and all fonts converted to letter outlines.
You can also simply send us photoshop.psd. Please do so at 600 dpi actual size (max 40 x 50 cm) in RGB. If you are using multiple colors, then please keep them in separate layers (per color). And do not send via email, but via wetransfer.com.
Can I supply items myself?
Yes, you can, but printing items supplied by customers is entirely at the customer’s risk. More Color will not compensate the customer for the textile in any way in the event of a misprint. And we know our own textile best, of course. We do not print clothing that has been worn or washed.
What is the minimum quantity?
Our minimum quantity for screen-printing, embroidery and our other techniques is 10 pieces. We occasionally make an exception for our regular customers.
Do you have a showroom?
We have a showroom where you can see our T-shirts, sweaters and printing quality for yourself. Unfortunately we do not have every item in every color and size. But you can always order a sample package, if we cannot work it out in the showroom. Let us know in advance when you would like to drop by, though.
What is your delivery time?
Our standard delivery time is between 2 to 3 weeks. These delivery times allow us to deliver the best results, for the prices we offer. When production allows, we gladly make room for rush jobs. But always after consultation.
What are your payment terms and conditions?
When collaborating for the first time we always ask our customers to pay cash on delivery (we have PIN), or to transfer the money to our bank account in advance: Rabobank Amsterdam 220.127.116.111in the name of More Color textieldruk. In the case of shipment we kindly request you transfer the payment in advance.
- Can I have a tank top printed on the left sleeve? I need it yesterday. Can you do that for me?